Youbou Water System

Youbou Water System
Youbou Water System is located in Area I and services approximately 580 residential properties and a small number of commercial properties. 

Source, Treatment and Distribution


Youbou water system is serviced by both a surface water source (Youbou Creek) and a groundwater source. Two separate treatment plants provide both chlorine and UV disinfection to the two source waters.  An interconnection of the two sources exists at Arnold Road enabling one system to feed the other, if required.  Water from the Youbou Creek source flows through the treatment plant and into a 1148 m3 steel reservoir before entering into the distribution system. Water from the groundwater well is pumped to two reservoirs with a combined capacity of 468 m3 before it enters into the distribution system.

Critical equipment is monitored 24-hours a day for malfunctions  (such as high or low chlorine levels or pump failures); if such an abnormality occurs an alarm is immediately send to the on-duty pager to alert CVRD-staff for immediate response.


Water Quality Tests

Youbou water system is sampled, at a minimum, once a week.  The following table shows the sampling frequency and parameters tested for the water system:

 Frequency Parameter Tested Laboratory
Weekly Bacterial (E.Coli and Total Coliforms) Samples are submitted to the Island Health Authority for testing by a provincial laboratory
Quarterly Disinfection by-products (THM and HAA)  ALS Environmental 
Annual  Full spectrum analysis based on the Canadian Drinking Water Guidelines. Sampling of the source and tap water is alternated each year.  ALS Environmental
   

Testing results can be found in the Annual Water Report completed each year.



Fee Structure


Youbou water is a fully metered water system meaning each connection has a water meter that records water consumption. Water meters are read every six months and customers are charged according to their consumption and based on the rates set out in the inclined block rate table (see below for details)

Annual Charges (2017 Rates)


Billing Period Meter Reading Date User Fees*
minimum payment (up to 200m3)
 Parcel Tax**
Minimum Annual Fee 
(User Fee and Parcel)
April 15-October 14 October 15 $75.00  $275.51 $425.51 
October 15-April 14  April 15 $75.00 

*User Fees are mailed out to each customers on the billing date stated above.
**Parcel Tax is charged once a year and is incorporated into the property tax for each customer.
   BC Assessment charges a 5.25% administrative fee which is included in this amount.


Inclined Block Rate Table

 User Fees
 Water Use (per billing period)  Charge
 0-200 m3  $75.00
 201-300 m3  $75.00 + $1.00 per m3 over 200m3
 301-400 m3   $175.00 + $1.50 per m3 over 300m3
 over 400 m3  $325.00 + $2.25 per m3 over 400m3

High Consumption Due​ to Undetected Leaks


User charges may be adjusted on a one-time forgiveness basis, where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste. Additionally, a cap of $1500.00 is in place for subsequent leaks after the first "forgiveness" of a water overage charge.  Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.