Satellite Park Water System

Satellite Park Water System
Satellite Park water system is located between Cowichan Bay and Mill Bay in Area C.  The water system services 82 residential properties.

Source, Treatment and Distribution 



The source of the water is a groundwater well that pumps water to the treatment building through a dedicated water supply line. The water receives chlorine disinfection before being pumped to a 575 m3 steel-bolted reservoir and gravity fed to the low areas of the system.  A diversion in the pipe-works allows some of the water to be re-directed to the treatment building to be pumped up to the higher sections of the system.

Critical equipment is monitored 24-hours a day for malfunctions (such as high or low chlorine levels or pump failures); if such an abnormality occurs an alarm is send to the on-duty pager to alert CVRD-staff for immediate response. 

Fee Structure

Satellite Park water system is a fully metered water system meaning each connection has a water meter that records water consumption. Water meters are read every three months and customers are charged according to their consumption and based on the rates set out in the inclined block rate table (see below for details)

Annual Charges (2017 Rates)


Billing Period Meter Reading Date User Fees*
minimum payment (up to 100m3)
 Parcel Tax**
approx
Minimum Annual Fee 
(User Fee and Parcel)
October 1 - December 31 January 1 $75.00  $596.84 $896.84
January 1- March 31
April 1 $75.00
April 1 -  June 30 July 1   $75.00
 July 1 - September 30 October 1   $75.00

*User Fees are mailed out to each customers on the billing date stated above.

**Parcel Tax is charged once a year and is incorporated into the property tax for each customer.
   BC Assessment charges a 5.25% administrative fee which is included in this amount.


Inclined Block Rate Table

 User Fees
 Water Use (per billing period)  Charge
 0-100 m3  $75.00
 101-150 m3  $75.00 + $1.00 per m3 over 100m3
 151-200 m3   $125.00 + $1.50 per m3 over 150m3
 over 200 m3
$200.00 + $2.25 per m3 over 200m3 


High Consumption Due to Undetected Leaks


User charges may be adjusted where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste.  A minimum of 15 years must have passed before a subsequent forgiveness request will be granted.  Subsequent leaks occurring within 15 years of the previous forgiveness approval will be eligible for a cap of $1500.00.  Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.